Shipping policy

SHIPPING POLICY

At Jewel's, we do our best to process and ship your order as quickly as possible.

Processing time

Orders are typically processed within 0–2 business days. In many cases, your order will be shipped the same or the next business day.

Shipping costs

Shipping costs are calculated at checkout and depend on the destination and the weight of your order. The customer is responsible for paying the shipping costs unless stated otherwise.

Delivery

We ship our products through reliable delivery partners such as PostNL. Delivery times are estimates and may vary depending on the destination.

International shipping

We ship to several countries across Europe. Any import duties, taxes or additional charges are the responsibility of the customer.

Delays

Jewel's is not responsible for delays caused by carriers, customs or other external circumstances.

Damage or loss

Once an order has been handed over to the carrier, responsibility for the shipment rests with the carrier. If you experience any problems, please contact us at:

gentlejewelcreations@gmail.com